Terms and Conditions
This Terms of Use Agreement (the "Agreement") is between you, any company or business entity on whose behalf you are acting, and RHP-Edge.com, its subsidiaries, and affiliates (collectively "RHP International") which own and operate RHP International's network of Web properties (collectively the "RHP International Web Sites"). By your use of this site from RHP International you agree, without limitation or qualification, to be bound by, and comply with this and all future Agreements. If you do not wish to be bound by the terms of this Agreement, please do not use this Web site.
Orders, Returns, Warranties and Credit
- Minimum order is $100
- All prices quoted are in U.S. dollars.
- American Express (AMEX), Visa, MasterCard and Discover Card accepted payment methods.
- 20% restocking fee for all pre-authorized returns with complete original contents and packaging.
- Pre-authorized items must be returned with applicable accessories in unused condition in the original packaging within fifteen (15) days of receipt of product.
- No returns accepted on software, custom labels, special order hardware, FLIR equipment, B-stock or used/ open box equipment.
- No refunds on returns.
- Store credit only will be given for value of merchandise less shipping and restocking fee.
- Store credit valid for 90-days.
- Duties and Taxes are not included for international orders.
- All new products warranteed for a period of one (1) year from date of purchase against manufacturer’s defect.
- Should a product fail during that time, please contact RHP International at 1-888-919-2263 for a Repair Authorization.
- Technical support available for all products sold by calling 1-888-919-2263.
- RHP International strives for 100% customer satisfaction.
RHP-Edge.com Content & User Provided Content
The term "RHP-Edge.com Content" means any information, data, text, messages, articles, software, photos, video, graphics, music, sounds and any other material or services posted on RHP-Edge.com by RHP International, except User Provided Content. You agree that all RHP-Edge.com Content is the sole property of RHP International and its licensors who shall retain all right, title, and interest in and to it.
The term "User Provided Content" means all information, text, messages, articles, photos, or other material provided by you or other users, whether publicly posted or privately transmitted. User Provided Content is the sole responsibility of the person who provided it. You represent and warrant that you own or otherwise control all of the rights to the User Provided Content that you submit to the RHP-Edge.com Site, and that you, or the owner of any such User Provided Content, grant to RHP International an unlimited right to use, republish, reproduce, modify or adapt it for any business purpose (except as limited by RHP-Edge.com's Privacy Policy Statement), and waive all moral rights in it.
RHP International does not control, and is not responsible for, any User Provided Content, nor does RHP International guarantee its accuracy or integrity. Notwithstanding, RHP International retains the unlimited right, at its sole discretion, to monitor any and all User Provided Content and to edit, delete, render unavailable, or otherwise dispose of any User Provided Content without notice and without liability to any party. You acknowledge that you may be exposed to content that is offensive and/or objectionable to you.
The RHP-Edge.com Web Site is protected by copyright as a collective work and/or compilation, pursuant to U.S. copyright laws, international conventions, and other copyright laws. All RHP International Content on the RHP-Edge.com Site is protected by copyright, and is owned or controlled by RHP International or its licensors. You will abide by any and all additional copyright notices, information, or restrictions contained in any RHP-Edge.com Content or User Provided Content on the RHP-Edge.com Site. You may not modify, publish, retransmit, participate in the transfer, sale or resale of, copy (other than temporary copies that may appear in or be created by your browser), create derivative works of, distribute, perform or display any RHP-Edge.com Content in any way, except that you may make one copy for your personal, non-commercial use only, provided that you maintain all copyright and other notices contained in such RHP-Edge.com Content.
The trademarks, logos, service marks, page headers, custom graphics, button icons, scripts, and trade dress displayed on the RHP-Edge.com Site are registered and unregistered Trademarks of RHP International and others. Except as provided in this Agreement or by written permission of RHP International, you may not copy, imitate, or use the Trademarks.
Conduct Limitation
You represent, warrant and covenant that: (a) you will not upload, post or transmit to, or distribute or otherwise publish through the RHP-Edge.com Site either directly or indirectly any materials which (i) restrict or inhibit any other user from using and enjoying the RHP-Edge.com Site, (ii) are unlawful, threatening, abusive, libelous, defamatory, obscene, vulgar, offensive, pornographic, profane, sexually explicit, or indecent, (iii) constitute or encourage conduct that would constitute a criminal offense, give rise to civil liability or, otherwise violate law, (iv) violate, plagiarize, or infringe the rights of third parties including, without limitation, copyright, trademark, patent, rights of privacy or publicity, or any other proprietary right, (v) contain a virus or other harmful component, (vi) contain any information, software or other material of a commercial nature, (vii) are unsolicited email ("Spam"), or (viii) constitute or contain false or misleading indications of origin or statements of fact; and (b) that you are at least eighteen (18) years old. You specifically agree to comply with all agree with all local rules regarding online conduct and acceptable content.
Some features on the RHP-Edge.com Site require registration. By registering at, and in consideration of, your use of the RHP-Edge.com Site you agree to provide, true, accurate, current, and complete information about yourself, and to maintain and promptly update such information.
Some features on the RHP-Edge.com Site require use of a password. You are responsible for protecting your password. You agree that you will be responsible for any and all statements made, and acts or omissions which occur, through the use of your password. If you have any reason to believe or become aware of any loss, theft, or unauthorized use of your password, notify RHP International immediately. RHP International will assume that any communication it receives under your password will have been made by you unless RHP International receives notice otherwise.
You, or third parties, are not allowed to frame our site, or use our proprietary marks as meta tags, without our written consent. You may not use frames or utilize framing techniques or technology to enclose any RHP-Edge.com Content without RHP International's express written consent. Further, you may not utilize any RHP-Edge.com Content in any meta tags or any other "hidden text" techniques or technologies without RHP International's express written consent.
Changes & Termination
RHP International may for any reason change, suspend, or discontinue any aspect of the RHP-Edge.com Site, this Agreement, RHP-Edge.com Content, or User Provided Content at any time without notice or liability to you ("Changes"). Changes become effective upon posting on the RHP-Edge.com Site. Your use of the RHP-Edge.com Site after the time Changes are posted indicates your assent to the Changes. RHP International may also impose limits on certain features and services or restrict your access to parts or all of the RHP-Edge.com Web Site without notice or liability. Your exclusive remedy in the event of any of the foregoing will be to terminate your use of the RHP-Edge.com Site. Upon termination, you must immediately destroy any downloaded and/or printed RHP-Edge.com Content, and any installations thereof, which you have obtained from the RHP-Edge.com Site.
Indemnity
You agree to indemnify, defend, and hold harmless RHP International, from and against any claim, liability, cost, damage, expense, or loss it may incur (including, without limitation, reasonable attorneys' fees and costs) as a result of (i) your use of User Provided Content or RHP-Edge.com Content; (ii) any content provided by you; (iii) any violation by you of your obligations under this Agreement; and (iv) any violation by you of the rights of others. RHP International reserves the right, but not the obligation to, at its own expense, assume control of the defense of any action subject to indemnification by you under this Agreement. You agree not to settle any claim arising under this Agreement without the prior written consent of RHP International. You will use your best efforts to cooperate with RHP International in the defense of any claim.
Disclaimer of Warranties
RHP INTERNATIONAL EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, REGARDING THE COMPLETENESS, TRUTH, ACCURACY, NON-INFRINGEMENT OF PROPRIETARY RIGHT, MERCHANTABILITY, OR FITNESS FOR ANY PARTICULAR PURPOSE OF THE CONTENT FOUND HEREIN. ALL CONTENT PROVIDED ON THE RHP-Edge.com SITE IS TO BE USED ON AN "AS IS, WITH ALL FAULTS" AND "AS AVAILABLE" BASIS. FURTHER, RHP INTERNATIONAL MAKES NO WARRANTY THAT SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, THAT FILES AVAILABLE FOR DOWNLOADING WILL BE FREE OF VIRUSES, WORMS OR OTHER CODE THAT MANIFEST CONTAMINATING OR DESTRUCTIVE PROPERTIES, OR THAT THE QUALITY OF ANY SERVICES, INFORMATION, OR OTHER MATERIAL WILL MEET YOUR EXPECTATIONS OR WILL BE ACCURATE, RELIABLE OR RESULT IN REVENUE OR SAVINGS TO YOU.
You agree that RHP International will not be held liable to anyone for any loss or injury resulting from your direct or indirect use of the RHP-Edge.com Site. This includes, but is not limited to, loss or injury caused in whole or in part by RHP International's procuring, compiling, interpreting, reporting or delivering any portion of the RHP-Edge.com Site. Some jurisdictions do not allow the disclaimer of such warranties, so this may not apply to you, but the disclaimer will apply to the furthest extent allowed by law.
Disclaimer of Liability
You acknowledge that RHP International will not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data or other intangible losses (even if RHP International has been advised of the possibility of such damages), resulting from or related to the use or inability to use the RHP-Edge.com Site whether or not such loss or damage is based on contract, tort (including negligence and strict liability) or otherwise. Some jurisdictions do not allow the waiver of such damages, so this may not apply to you, but the waiver will apply to the furthest extent allowed by law.
The RHP-Edge.com Site contains links to, and is linked from, other non-RHP-Edge.com Web sites. RHP International makes no claim or representation regarding, and accepts no responsibility for any content, products, or materials on such sites, nor does it assume any responsibility for your reliance on or use of content, products or other materials obtained from such sites. Such reliance is at your own risk.
Governing Law
This Agreement, your rights and obligations, and all actions contemplated by this Agreement will be governed by the laws of the United States of America and the State of New York (except with respect to its conflict of law provisions), as if the Agreement were a contract wholly entered into and wholly performed in Orange County, New York, independent of your actual state or country of residence. Any dispute arising out of or relating to this Agreement whether at law or in equity will be resolved exclusively in the federal or state courts located in Orange County, New York, and you hereby irrevocably and unconditionally consent to the exclusive jurisdiction and venue of such courts.
Compliance with Export Control Laws
Some software, documentation, or technical information available on or through the RHP-Edge.com Site may be subject to U.S. or foreign export controls. By accessing, downloading, or using such software, documentation, or technical information you represent and warrant that you are in compliance with any such applicable laws and regulations. RHP International makes no representation that materials on the RHP-Edge.com Site are appropriate or available for use in locations outside the United States, and accessing them from territories where their contents are illegal is prohibited.
Miscellaneous
This Agreement constitutes the entire agreement between RHP International and you with respect to your use of the RHP-Edge.com Site. Any cause of action you may have with respect to your use of the RHP-Edge.com Site must be commenced within one (1) year after the claim or cause of action arises. If for any reason a court of competent jurisdiction finds any provision of the Agreement, or portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to effect the intent of the Agreement, and the remainder of this Agreement shall continue in full force and effect. All provisions of this Agreement that impose obligations continuing in their nature shall survive the termination or expiration of this Agreement, including but not limited to, provisions for indemnity and any licenses granted by you to RHP International. The failure of RHP International to exercise or enforce any provision of this Agreement shall not constitute a waiver of such right or provision.
Company Contact Information
You may also use the contact information below if you have any questions or comments about these Terms of Use or your dealings with the RHP-Edge.com Site.
Webmaster
RHP-Edge.com
PO BOX 4242
Middletown, New York 10940
E-Mail: support [at] RHP-Edge.com
Notification of Changes
RHP International may change these Terms of Use from time to time for any reason. When we make such changes, we will post notification of them on our main page. Your continued use of this site after notification of such changes have been posted shall constitute your assent to be bound by these changes.
ASSENT BY USING THE RHP-Edge.com WEBSITE YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT AND AGREE TO BE BOUND BY ITS TERMS.